Terms & Conditions
Effective Date: 21 January 2025
Welcome to Healthyfy Exports LLP (“we,” “our,” or “us”). By accessing or using our website, services, or products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before proceeding.
1. Definitions
- "Company" refers to Healthyfy Exports LLP.
- "Customer" refers to any individual or entity purchasing our products or using our services.
- "Products" refer to all wholesale and retail Makhana products offered by the Company.
- "Services" refer to all activities, including consultations, logistics, and support, provided by the Company.
2. Eligibility
By using our services, you confirm that:
- You are at least 18 years old.
- You have the legal capacity to enter into a binding agreement.
3. Orders and Payments
a) Placing Orders
- Orders must be placed through official communication channels, including email, phone, or our website.
- All orders are subject to acceptance and availability.
b) Pricing
- Prices are provided in Indian Rupees (INR) or as otherwise agreed.
- Prices are subject to change without notice.
c) Payment Terms
- Payment must be made in full before shipment unless otherwise agreed upon in writing.
- We accept payments via bank transfers, credit/debit cards, or other authorized methods.
4. Shipping and Delivery
- We ship domestically and internationally, subject to applicable regulations.
- Delivery timelines are estimated and not guaranteed.
- Shipping costs, customs duties, and taxes are the Customer’s responsibility unless otherwise stated.
5. Returns and Refunds
- Returns are accepted only for defective or damaged products.
- Requests for returns must be made within 10 days of delivery.
- Refunds will be processed within 10 days after approval of the return.
6. Customer Obligations
Customers agree to:
- Provide accurate and complete information for orders.
- Comply with all applicable laws and regulations related to the use of our products.
7. Intellectual Property
All content, trademarks, and materials on our website or communications are the intellectual property of Healthyfy Exports LLP. Unauthorized use is strictly prohibited.
8. Limitation of Liability
To the maximum extent permitted by law, Healthyfy Exports LLP shall not be liable for any:
- Indirect, incidental, or consequential damages arising out of the use of our products or services.
- Delays or failures caused by circumstances beyond our reasonable control.
9. Force Majeure
The Company is not liable for delays or non-performance due to events beyond its control, including natural disasters, strikes, or government actions.
10. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.
11. Amendments
We reserve the right to update these Terms and Conditions at any time. Changes will be effective upon posting on our website or communication to Customers.
12. Contact Us
For any questions or concerns about these Terms and Conditions, please contact us:
- Healthyfy Exports LLP
- Email: support@healthyfyexports.com
- Phone: +91-9718643344
- Address: New Delhi, India
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.